Return policy

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the confirmation receipt or proof of purchase.

To start a return, you can contact us at 436starteam@gmail.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at 436starteam@gmail.com

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

In-store exchanges is available if the item is in the same condition that you received it in.
The fastest way to ensure you get what you want online is to return the item you have, and once the return is accepted and refunded, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at 436starteam@gmail.com.